RESIDENT RESOURCES

TAKING CARE OF OUR RESIDENTS

IS OUR #1 PRIORITY

We want to make living at The Timothy as comfortable and hassle-free as possible. With professional management and 24/7 emergency maintenance services, you can rest assured everything will be taken care of. In addition, paying rent, requesting maintenance, and communicating with our staff is a breeze when you use our secure online resident portal.

Your Management Team

Location
12616 NE 116th Way
Vancouver WA 98682
Call or Text
(360) 946-5770
Email
thetimothy@tmgnorthwest.com
Office Hours
Mon-Fri 9-5:30
Sat-Sun 10-4

Resident Portal

Pay rent and set up auto pay
Request maintenance
View lease documents
Communicate with management
And more!

Your Rental Portal

Need a login? Email thetimothy@tmgnorthwest.com.

Pay Rent

Rent is due on the 1st of the month, and is considered past due on the 7th.
Pay securely by credit card or ACH withdrawl on the Resident Portal OR by check or guaranteed funds at your onsite manager's office. Check with your manager about an after-hours drop box.
Utililize our Flex pay program to split your rent payment into two payments.

Learn More About Flex

Request Maintenance

Routine Maintenance
You may request non-urgent maintenance by logging into the Resident Portal or visiting your onsite manager's office.

24-Hour Emergency Maintenance
For emergencies that cannot wait until regular business hours (fire, burst pipe, flood, gas leak, or similar), please call:

(833) 280-4371

Flex can help you:

1 Pay your rent on time.
By splitting your rent into two payments, you pay on time, on your schedule.
2 Improve cash flow.
Flex allows you to pay over the month, better aligning your rent and finances.
3 Build your credit history.
Every payment establishes your payment history, helping you build your future.